RayWare

Revolutionizing 3D Printing in Dentistry Through Cloud-Based Nesting Software

Introduction:

RayWare Cloud, a cloud-based nesting software developed by SprintRay for the dental industry, is a groundbreaking project designed to streamline the production of 3D printed appliances. As the User Experience (UX) designer for this project, my role involved collaborating with key stakeholders, including the head of software development and the creative director, to create an automated and seamless workflow tailored to the unique needs of dentistry professionals.

Research & Discovery:

The initial phase involved extensive user interviews and stakeholder conversations to identify common themes and pain points. The discovery process revealed a demand for an automated software solution, leading to the development of RayWare Cloud. Collaborative tools like Jira and Figma facilitated seamless communication among remote team members during the agile development process.

Acceptance criteria for the Minimum Viable Product (MVP) were established after analyzing user and market research, focusing on tools, functionality, and a user-friendly experience. The goal was to simplify 3D printing processes for users, primarily dentists, and their staff. One of the significant achievements was providing a cloud-based solution accessible from basic computers, eliminating the need for high-performance machines typically required for dental applications. Additionally, techniques such as progressive disclosure reduce the large amount of cognitive load softwares such at these have on users.

Above all, our aim was to make this software easy to use, so easy that the dentist can hire someone from craigslist and they would be able to figure it out. This was actually a persona we used, Craigslist Cami.

UX Design

The central problem statement guiding the project was to provide a fast and easy way for users to send files to a 3D printer. Feedback and research were incorporated into the design plan, prioritizing features based on key performance indicators (KPIs). Collaborative tools like Figjam and Maze.co were employed for whiteboarding, referencing other 3D CAD software, and conducting usability testing.

Final UI & Developed Product

After creating the user interface with a finalized design system things were starting to come together. This is the main frame of the finished product, the state we currently view is one in which a user has two Night Guards set up and ready to print.

After seven months of development, RayWare Cloud was successfully launched, achieving the primary goal of providing a fast and easy workflow for 3D printing. The finished product showcases a user interface with a finalized design system, exemplified by a video demonstration of a 3D file being imported and prepared for printing.

RayWare Cloud stands as a testament to the collaboration between design and engineering, resulting in a transformative solution that addresses the unique challenges of 3D printing in the dental industry. The positive responses received from users underscore the success of this innovative project in revolutionizing 3D printing for dentistry professionals.

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